Welcome to gokong.org. We place great importance on the protection of your personal data and your privacy. Your information is processed securely and transparently – fully in accordance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
1. Data we collect
We process, among others, the following data:
- Account data: Name, date of birth, address, telephone number, email address.
- Financial and transaction data: Payment methods, deposits, withdrawals, transaction history.
- Technical data: IP address, device and browser information, operating system, location data, access times.
- Usage data: Gaming activities, visited pages, bonus usage, interactions with customer support.
- Communication data: Emails, chats, and other correspondence.
2. Purposes of data processing
We use your personal data for:
- Registering, managing, and securing your account,
- Processing deposits and withdrawals,
- Providing a safe and personalized gaming experience,
- Complying with legal obligations (such as KYC and AML),
- Improving and optimizing our services and website,
- Promotions and marketing (only with your consent).
3. Sharing of data
We only share your data with carefully selected and trusted partners, such as:
- Payment service providers for secure transactions,
- IT and hosting providers for maintenance and security,
- Regulatory authorities, where legally required.
We never sell your personal data to third parties.
4. Storage and security
Your data is stored on secure servers and protected with the latest encryption technology. We take appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access. Data is retained only as long as legally required or necessary for the provision of our services.
5. Your rights
You have the right at any time to:
- Access your data,
- Correct inaccurate data,
- Delete your data (right to be forgotten),
- Restrict processing,
- Object to processing,
- Data portability (GDPR Article 20).
6. Contact
For questions or to exercise your rights, you can contact us at:
Email: privacy@gokong.org
